top of page

Shipping Policy

We aim to ensure that your order arrives safely and promptly. Please review our shipping policy below for details regarding processing times, shipping methods, and fees.

​

1. Order Processing Time

  • All orders are processed within 7 business days of receiving payment. Orders placed on weekends or holidays will be processed the next business day.

  • Once your order is processed and shipped, you will receive a shipping confirmation email with tracking details (if applicable).

​

2. Shipping Methods and Delivery Times

We offer the following shipping methods:

  • Standard Shipping: Delivery within 7–10 business days (depending on location).

  • Expedited Shipping: Delivery within 3-5 business days.

  • Express Shipping: Delivery within 3 business days (available for urgent orders).

Please note that delivery times are estimates and are not guaranteed. Delays due to external factors, such as weather conditions or postal carrier delays, may occur.

​

3. Shipping Rates

  • Shipping fees are calculated based on the weight and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.

​

4. International Shipping

  • We currently offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

  • Delivery times for international shipments may vary depending on the destination country and customs processing.

​

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number (if applicable). You can track your order status through the shipping carrier's website. If you have any issues tracking your order, feel free to contact our customer service team.

​

6. Shipping Restrictions

  • We are unable to ship to P.O. boxes or APO/FPO addresses.

  • Certain products may be restricted from shipping to certain regions due to regulations. If this applies to your order, you will be notified during checkout.

​

7. Damaged or Lost Items

  • If your item arrives damaged or you believe it is lost in transit, please contact us immediately at Click Here with your order number and a description of the issue. We will work with you to resolve the issue as quickly as possible.

  • Claims for damaged or lost items must be made within 24 hrs of receiving the order.

​

8. Address Accuracy

Please ensure that the shipping address provided is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses. If you notice an error in your shipping address, please contact us immediately at myjumpstart2016@gmail.com.

​

9. Returns and Exchanges

For information about returns and exchanges, please refer to our Return, Exchange, and Credit Policy.

​

10. Changes to Shipping Policy

We reserve the right to update or modify this shipping policy at any time. Any changes will be posted on this page with the updated effective date.

​

11. Contact Us

If you have any questions or concerns about your order, shipping, or delivery, please contact our customer service team:

     My Jumpstart Consultants, LLC

     Email: myjumpstart2016@gmail.com

bottom of page